SHIPPING & RETURNS

PACKAGING

  • Your purchase will be delivered to you in one or more plain packages.

SHIPPING POLICY

  • All packages ship from our partners via United States Postal Service.
  • Fem Fit Tee: Please allow 7 days for your purchase to arrive.
  • All other apparel: Please allow 10 days for your purchase to arrive.

Made To Order

Your product is made especially for you as soon as you place an order, which is why it takes us a bit longer to deliver it to you. Making products especially for you instead of in bulk helps reduce overproduction and save our planet's natural resources, so thank you for making thoughtful purchasing decisions!

REPLACEMENT POLICY (defective items only)

  • Please try on your new item as soon as it arrives. We hope you absolutely love it!
  • However, we understand that sometimes items come defected. Your happiness is important to us. Therefore, if your item arrives defective, we will gladly replace it for free. In the case of defects:
    • Please take a picture or two of the defective item, and email your pictures to: replacements@hellopeace.com.
    • PROCESSING TIMES: If your replacement is approved, please allow approximately two to three weeks for processing and shipping.

RETURN POLICY

  • In the event you don’t love your item you can return it for a full refund within 21 days of purchase date, minus shipping return costs, which customer pays (limited exceptions include items damaged in shipping and incorrect items).
  • All returns are only valid within 21 days of purchase date, so to keep us all happy, please do try on your item just as soon as you receive it!
  • We only accept unworn, unwashed merchandise—merchandise must be returned in its original condition. If your item has been worn and/or washed, perhaps you’d like to gift PEACE and make someone’s day?
To Request A Return
  • SHIPPING COSTS: Customer is responsible for the cost of return shipping (limited exceptions include items damaged in shipping and incorrect items).

  • Please take one or two photographs of the unwashed, unworn item arranged beside the original packaging it arrived in, and email your pictures to: returns@hellopeace.com
Handling Your Return

  • If your return is approved, please securely repackage your item, buy return postage, and drop it in the mail.

  • Items are refunded to your original form of payment – either debit or credit card.
    • PROCESSING TIMES: If your return is approved, please allow approximately two to three weeks for the shipping and processing of your return. Depending on your credit card company, it may take an additional two to ten business days, after your credit has been applied, for it to post to your account. 

    NEED MORE HELP? 

    For all shipping, replacement, and return questions, send us an email at: talkwithus@hellopeace.com

    Our team tracks every request through our efficient email system. We take pride in quick response times, so you will never wait long for a reply!